1. How does your hiring process work? We have a streamlined process designed to find the best talent for your team. After understanding your specific needs, we source, screen, and interview candidates to ensure they align with your business goals. You will receive a shortlist of top candidates for final interviews and selection.

2. What types of roles can you help us fill?
We specialize in a variety of roles, including sales development representatives (SDRs), customer service agents, virtual assistants, and more. We work with you to understand the exact skills needed and match you with the best-fit talent in Mexico.

3. How do you ensure the quality of talent?
Our team thoroughly vets each candidate through a multi-step evaluation process, which includes skill assessments, background checks, and interviews. We focus on both professional qualifications and cultural fit to ensure long-term success.

4. How much can I save by hiring through your agency?
By hiring in Mexico, companies typically save 60-70% on salary costs compared to hiring domestically in the U.S. Our model provides top-tier talent at a fraction of the cost, without compromising on quality or efficiency.

5. What kind of support do you offer once a hire is made?
We provide ongoing support after placement to ensure a smooth onboarding process and continued success. This includes performance monitoring, feedback loops, and handling any administrative tasks like payroll and legal compliance.

6. What is the billing process, and are there any hidden fees?
Our billing is transparent and straightforward. We operate on a bi-weekly billing cycle, and all costs are outlined upfront in your contract. There are no hidden fees or unexpected charges.

7. How do you handle time zone differences?
Since Mexico operates in similar time zones to the U.S., our candidates can seamlessly integrate into your team's work schedule, minimizing delays and promoting real-time collaboration.

8. How quickly can we expect to fill a position?
Our process typically takes between 2-4 weeks, depending on the role and specific requirements. We prioritize both speed and quality, ensuring you receive the right candidate without unnecessary delays.

9. What is your policy on replacement if a hire doesn’t work out?
We offer a satisfaction guarantee. If a candidate doesn’t meet your expectations within the first 90 days, we’ll work with you to find a suitable replacement at no extra cost.